Friday, February 13, 2009

Justify Social Network Spending

To justify spending and ensure budget for future projects, it is crucial that marketers can demonstrably prove the success of a given campaign. As the economy worsens, and the struggle for budget becomes increasingly more challenging, it becomes even more important. While the majority of digital marketing can provide highly quantifiable results, social media can prove challenging. Create a metrics program to track the success of a campaign.

Determine what to measure
The first step is determining what to measure. Start by considering why social media is being used in a particular campaign, and then look for ways to measure the results. It is important to set the campaign up for success. Don't track data that is hard to gather, but do set your sights on the low-hanging fruit that will yield meaningful results. For example, many sites offer a tool enabling users to post content to their Facebook or MySpace pages. By using a tool such as Omniture, it is possible to track the frequency with which users are posting, and which networks they are using. By tracking this information, meaningful insights into the resonance and value of material on the site can be gauged.

Take advantage of existing tools
Social networking sites recognize that they live or die by their user base, and they understand that advertisers on these sites want specific insights into who they are talking to and how the message is being received. By using Facebook's sophisticated tool kit, it is possible to track specifically who is engaging, and what they are doing there.

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